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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Identify the organisation’s needs
   • Discuss with relevant staff from the organisation their objectives, expectations and organisational requirements
   • Use appropriate communication and interpersonal skills to develop a professional relationship with the organisation
   • Identify, analyse and address any existing, or potential, issues that may impact on the organisation’s objectives and requirements
   • Identify and access resources, in accordance with organisational requirements
   • Develop a project plan for the conduct of the TNA with relevant persons to be negotiated and agreed by the organisation
2. Conduct training needs analysis
   • Use reliable, appropriate and efficient methods for collecting information and data on current, emerging and future training needs
   • Analyse the organisation’s work roles to determine skills and competencies needed for effective performance
   • Follow legal, organisational and ethical requirements to gather information and data, to assess the current skills and competencies of staff
   • Use reliable and valid data analysis methods to determine current and emerging organisational training needs
3. Provide advice to the organisation
   • Provide the organisation with clear advice and recommendations on training and assessment needs in the format preferred by the client organisation
   • Provide the organisation with options for meeting identified training needs
   • Obtain feedback and comments from the organisation on the suitability and sufficiency of advice and recommendations
   • Use legal requirements to process, complete and present final report to the organisation
4. Identify the organisation’s needs
   • Discuss with relevant staff from the organisation their objectives, expectations and organisational requirements
   • Use appropriate communication and interpersonal skills to develop a professional relationship with the organisation
   • Identify, analyse and address any existing, or potential, issues that may impact on the organisation’s objectives and requirements
   • Identify and access resources, in accordance with organisational requirements
   • Develop a project plan for the conduct of the TNA with relevant persons to be negotiated and agreed by the organisation

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in the elements and performance criteria of this unit, including:

researching, conducting and providing advice through a training needs analysis

preparing at least two training needs analyses for one, or more organisations, and for each of these demonstrating:

the processes that were used to determine the organisation’s needs

details of the research methods undertaken to identify suitable training and/or assessment

planning for the training needs analysis

presentations that outline advice and recommendations.

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Knowledge Evidence

The candidate must be able to demonstrate essential knowledge to effectively complete the task outlined in the elements and performance criteria of this unit. This includes knowledge of:

competency standards, training packages and accredited courses

NVR/AQTF requirements and standards

risk identification and management strategies

industry and enterprise knowledge

evaluation and research methodologies

the principles of intellectual property

training and development strategies

change management concepts/strategies

workplace health and safety (WHS) relating to undertaking an organisational training needs analysis.

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